Zero to Quality : Learn

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Welcome to Zero to Quality: Learn!

Your journey to mastering quality management starts here.

πŸ” What’s Inside

This self-paced training program features 7 focused modules to guide you from the basics to confident application.

From Zero to Quality – Grasp the big picture and understand why quality truly matters

  • Organisational Context & Leadership – Understand your organisation purpose to align leadership strategy with your quality goals
  • QMS Planning – Design your quality management system for lasting impact
  • Support & Resources – Equip your team with the right tools to succeed
  • QMS Documentation & Records – Confidently manage research data and key documentation
  • Operational Processes – Implement quality in everyday laboratory operations

Work At Your Own Pace

  • Each module contains bite-sized video lessons, just 5–10 minutes each
  • Complete a module in 30–60 minutes, whenever and wherever works for you
  • Quick quizzes help reinforce your learning, with a passing score of 80%

Course Content

Resources
MODULE 1: HOW TO GET FROM ZERO TO QUALITY
Lesson 1.2 – Getting The Most From The Course
Lesson 1.4 – Principles of Quality Management 1 Quiz
Lesson Content
MODULE 2: CONTEXT AND LEADERSHIP
Lesson 2.2 – Leadership and Commitment
Lesson 2.3 – Quality Policy and Objectives
Lesson 2.4 – Organisational Structure 1 Quiz
Lesson Content
MODULE 3: QMS PLANNING
Lesson 3.2 – Project Plan for QMS
Lesson 3.3 – Three Procedures to Implement First
Lesson 3.4 – Addressing Risks and Opportunities 1 Quiz
Lesson Content
MODULE 4: SUPPORT AND RESOURCES
Lesson 4.2 – Infrastructure and Work Environment Management
Lesson 4.3 – Equipment Management 1 Quiz
Lesson Content
MODULE 5: QMS DOCUMENTATION AND RECORDS
Lesson 5.2 – Process Mapping
Lesson 5.3 – Management of Technical Records 1 Quiz
Lesson Content
MODULE 6: OPERATIONAL PROCESSES
1 of 2

Course Content

Resources
MODULE 1: HOW TO GET FROM ZERO TO QUALITY
Lesson 1.2 – Getting The Most From The Course
Lesson 1.4 – Principles of Quality Management 1 Quiz
Lesson Content
MODULE 2: CONTEXT AND LEADERSHIP
Lesson 2.2 – Leadership and Commitment
Lesson 2.3 – Quality Policy and Objectives
Lesson 2.4 – Organisational Structure 1 Quiz
Lesson Content
MODULE 3: QMS PLANNING
Lesson 3.2 – Project Plan for QMS
Lesson 3.3 – Three Procedures to Implement First
Lesson 3.4 – Addressing Risks and Opportunities 1 Quiz
Lesson Content
MODULE 4: SUPPORT AND RESOURCES
Lesson 4.2 – Infrastructure and Work Environment Management
Lesson 4.3 – Equipment Management 1 Quiz
Lesson Content
MODULE 5: QMS DOCUMENTATION AND RECORDS
Lesson 5.2 – Process Mapping
Lesson 5.3 – Management of Technical Records 1 Quiz
Lesson Content
MODULE 6: OPERATIONAL PROCESSES
1 of 2

About: Keren Natalia

Keren brings a powerful combination of scientific expertise and quality management leadership to her role. With a technical background in Biotechnology and Immunology and over a decade in quality management systems, she serves as both Content Lead and the founder/director ofΒ SmartQMS, our parent company. Under her guidance, numerous Australian startups have successfully implemented robust QMS frameworks and obtained critical ISO certifications and accreditations.

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