How it works

Zero to Quality is a unique three-step program that provides you with a robust and comprehensive framework to implement professional quality management systems (QMS).

Specifically designed for research and startup environments, our approach ensures that you’re able to implement quality practices with minimal disruption to day-to-day operations, keeping your core innovation mission on track.

Drawing from decades of experience in system building, we’ve created a simplified path to QMS development focussed on helping you Learn, Build and Launch yourself.

All you need to do is assign a Quality Champion who will lead the system implementation and join our program!

Our three-step program

1. Learn

Build strong foundations

This is where your quality journey begins. 

Get answers to common questions and learn basic QMS principles

SNAPSHOT: What’s included?

  • Online training – Seven self-paced practical modules on QMS fundamentals, available on-demand 24/7 
  • Lesson notes & review
  • Knowledge assessments 
  • Fortnightly access to office hours

2. Build

Implement with confidence 


Convert your understanding into action.

Build is where you move from learning about a QMS, to actually building one for your team, using our expert guidance & startup-ready tools. 

SNAPSHOT: What’s included?

  • Ready-to-use QMS templates 
  • Advanced learning modules 
  • Lesson notes & review
  • Knowledge assessments 
  • Fortnightly access to office hours
ZTQ Launch logo fin

3. Launch

Get audit-ready

Get ready for ISO assessment & compliance validation. 

 

Launch takes your system from internally functional to externally credible. Teams will learn how to prepare for ISO assessment, regulatory, and or supplier audit. 

SNAPSHOT: What’s included?

  • 1:1 dedicated expert support 
  • Audit training
  • Knowledge assessments
  • Full system review
  • Pre- and post audit support

FAQ

Got questions? Here are some frequently asked questions.

Each of the steps gives you 6 months access to our content and support.

You will get a certificate of completion for each of the steps you’ve completed. Once you’ve completed all 3 steps, you will get a fully functional, bespoke QMS that you can call your own.

Each of the steps is charged separately. Click on the above “More information and pricing” button to learn more. Take advantage of our introductory pricing.

Absolutely! Once you’ve completed Learn and Build, the Launch step will help you get ready for the ISO certification or accreditation.

Ready to go from Zero to Quality?

Ready to go from Zero to Quality?​

STEP 1. Learn

Build strong foundations.

 

This is where your quality journey begins.

Get answers to common questions like:

  • What is a QMS?
  • How does a QMS work in real-world research / startup up environments
  • How do I avoid drowning in paperwork or standards jargon?

SNAPSHOT: What’s included?

  • Online training – Seven self-paced practical modules on QMS fundamentals, available on-demand 24/7
  • Lesson notes and guided worksheets  
  • Knowledge assessments
  • Access to office hours

Best for:

Teams who want to understand the why and the how of quality systems before they start building.

Learn

Introductory Offer (Ex-GST) 

  • $650 — Single seat  
  • $1,300 — Team pack (up to 5 people) 

You and your team get: 

Online training: 7 core modules 

  • Quality foundations & history of QMS
  • Core QMS principles & ISO fundamentals
  • Organisational context & risk mitigation 
  • Leadership, governance & accountability
  • Process management & documentation control
  • Operational planning & data integrity
  • Monitoring, process mapping & improvement 

Lessons includes:

  • Resource & personnel management
  • Infrastructure & equipment management
  • Technical records & data control
  • Operational control
  • Supplier management
  • Identification, traceability & service delivery
  • Non-conformance management 

References and checkpoints:

  • Knowledge assessments to test your knowledge
  • Notes from video tutorials that you can download & review
  • Guided worksheets for applicable lessons
  • Practical steps to help you implement what you take from the lessons

STEP 2. Build

Implement with confidence.

Convert your understanding into action.

Build is where you move from learning about a QMS, to actually building one for your organisation, using expert guidance and startup-ready tools.

SNAPSHOT: What’s included?

  • Advanced learning modules
  • Ready-to-use QMS templates
  • Access to weekly office hours
  • Knowledge Assessments

Best for:

Teams who want hands-on support to turn foundational knowledge into a functioning QMS.

Build

Introductory Offer (Ex-GST) 

  • $4995 per implementation

You and your team get:

Advanced learning modules

  • ISO9001 Standard specific lessons
  • Design & development control
  • Knowledge assessments – Test your knowledge of the modules to reinforce understanding of the topic

Ready-to-use QMS implementation toolkit

  • Customisable Word & Excel procedures & register templates, including:
    • Organisational context

    • Quality policy & objectives

    • Document control

    • Change management

    • Supplier & purchasing management

    • Equipment management

    • Non-conformance management

    • Risk management

    • Complaints & feedback

    • Inventory tracking

    • Core quality registers (documents, changes, suppliers, NCs)

Expert guidance

  • Access to fortnightly office hours
  • Custom implementation roadmap designed for your specific needs

Reference materials

  • Notes from video tutorials that you can download & review
  • Guided worksheets for applicable lessons
  • Practical steps to help you implement what you take from the lessons

STEP 3. LAUNCH

Get certification ready.

The third and final pillar to prepare for ISO assessment and compliance validation.

Launch takes your system from internally functional to externally credible — ideal for teams preparing for ISO assessment, regulatory audits, and serious commercial partnerships.

SNAPSHOT: What’s included?

  • Advanced certification learning
  • 1:1 dedicated expert support
  • Knowledge testing
  • Full system audit

Best for:

Teams pursuing ISO certification, regulatory readiness or external quality recognition.

Launch

(Pricing dependant on the level of support required)

You and your team get:

  • Guide for ISO certification & accreditation pathway
  • Audit Preparation Training
  • Advance certification

ISO audit readiness:

  • Comprehensive system audit by ISO-qualified auditor
  • Detailed gap analysis & recommendations report

Dedicated 1:1 expert consultation for:

  • System refinement & optimisation
  • Audit preparation training
  • Documentation review & improvement
  • Certification body selection & engagement
  • Help filling in application forms
  • Audit scheduling & logistics
  • Pre-audit readiness training
  • Audit hosting & audit support
  • Post-audit corrective action support