Zero to Learn | Better Practical Awesome Quality Management System Training

Your First Step to Building an Effective Quality Management System

Zero To Learn is the entry-level stage of the Zero to Quality (ZTQ) program, designed for researchers and startups who want to build strong foundations in Quality Management Systems (QMS). By focusing on reproducibility, data integrity, and early implementation, Zero To Learn helps you prepare for industry collaborations, funding opportunities, and future ISO or NATA accreditation.

Quality system knowledge and skill have been found to be one of the key skill gaps in Australia especially in therapeutic and medical technology sector.

Truth is, it’s not that hard. It just takes time, commitment and a different mindset.

We’ve distilled over 15 years of successful QMS development and implementation across MedTech, Biotech, Genomics and Life-Science Research into digestible practical training.

Whether you’re running laboratory operations, leading research projects, or building science-based ventures, ZTQ-Learn provides the foundational knowledge to establish robust quality systems that scale with you.

So if you are:

  • Thinking of improving your operations through quality system implementation
  • Wanting to gain invaluable practical skills that you can take anywhere with you.

Then you’ve come to the right place.

What is Zero to Learn?

  • A practical training program on quality management system
  • Self-paced online modules with 24/7 access
  • Bite-sized video content 
  • Comprehensive written guides
  • Course worksheets and knowledge assessments
  • Private community forum for peer support and expert guidance
  • Practical tools you can implement in your own work

Who Is This Program For?

  • Academic researchers wanting to improve reproducibility

  • Startups and spin-offs working on their invention, preparing for clinical trials or partnerships

  • Laboratory managers who need structured, reliable systems

Why Start with Zero To Learn?

  • Improve research reproducibility and reliability

  • Reduce wasted time and resources

  • Build stronger industry partnerships

  • Gain confidence in QMS development

  • Prepare your organisation for future ISO Quality Management System certification

With billions lost each year due to irreproducible science, starting with QMS training ensures your work is trustworthy and industry-ready.

rotating staff

We think our training program is awesome!

But don’t take our word for it. Here’s what past participants think –>

The video modules were well-structured, practical, and easy to follow, with examples and clear explanations that matched our real-world scenarios, making it easy to relate and implement the concepts in our daily work.
Participant
The work definitely helped with reflecting on my position in our company's QMS.
Participant
The video content was well-structured and easy to follow. The clarity and pacing made the modules engaging.
Participant
Practical examples and engaging visuals made it easy to relate.
Participant

Check out our Modules and Lessons overview

Module 1 – Introduction to Quality 

  • Lesson 1 – What to Expect
  • Lesson 2 – Getting the Most from the Course
  • Lesson 3 – History of QMS
  • Lesson 4 – Principles of Quality Management
  • End of module Quiz
  • Lesson Notes
In this module you will learn:
  • How quality management principles evolved from manufacturing to become essential frameworks for scientific research and innovation
  • The seven fundamental quality management principles and their practical applications in scientific contexts
  • How customer focus translates to stakeholder satisfaction in research environments
  • How evidence-based decision making aligns with scientific methodology
  • Why continuous improvement is essential for competitive advantage in rapidly evolving scientific fields
  • Direct applications to research, and scientific business operations

Module 2 – Leadership and Strategic Alignment

  • Lesson 1 – Organisational Context
  • Lesson 2 – Leadership and Commitment
  • Lesson 3 – Quality Policy and Objectives
  • Lesson 4 – Organisational Structure
  • End of module Quiz
  • Lesson notes
  • Worksheet – Organisation structure
In this module you will learn:
    • How to systematically analyse your  environment and identify internal capabilities
    • Methods to recognise external pressures and strategic opportunities affecting your work
    • Context mapping techniques for scientific organisations across funding landscapes and regulatory requirements
    • How to embody quality leadership principles that inspire confidence
    • Practical approaches to communicating quality commitment
    • Techniques for fostering organisational cultures that naturally support quality outcomes
    • How to design organisational structures that support quality outcomes
    • Practical examples from biotech startups, research institutes, and academic laboratories
    • Communication pathways that embed quality considerations in decision-making processes

Module 3 – Planning Your Quality Management System

  • Lesson 1 – QMS Planning
  • Lesson 2 – Project Plan for QMS
  • Lesson 3 – Three Procedures to Implement First
  • Lesson 4 – Addressing Risks and Opportunities
  • End of module Quiz
  • Lesson Notes
  • Worksheet – QMS Planning
  • Worksheet – Project Plan
In this module you will learn:
  • The 3Ps of effective QMS
  • A structured approach to planning for QMS implementation
  • Overcoming common challenges during implementation
  • The three foundational procedures in a QMS
  • Understanding risk-based thinking in quality management
  • The four steps of risk management

Module 4 – Resources and Infrastructure Management

  • Lesson 1 – Determining Resources
  • Lesson 2 – Infrastructure and Work Environment Management
  • Lesson 3 – Equipment Management
  • End of module Quiz
  • Lesson Notes
  • Resource – Equipment Management Templates
In this module you will learn:
  • Five key types of resources needed for a successful QMS
  • How to manage training and competencies
  • Key infrastructure requirements and infrastructure management techniques 
  • Management of work environment and shared space
  • Risk management and continual improvement
 

Module 5 – Documented Information

  • Lesson 1 – Documented Information
  • Lesson 2 – Process Mapping
  • Lesson 3 – Management of Technical Records
  • End of module Quiz
  • Lesson Notes

In this module you will learn:

  • Understanding documented information in a quality management system
  • Building an effective documentation system
  • Process mapping and interaction in QMS
  • Key process categories
  • Understanding process interaction
  • How to get started with process mapping
  • Managing technical records in scientific environments (focusing on GLP alignment with ISO9001)

Module 6 – Operational Control

  • Lesson 1 – Operational Planning and Control
  • Lesson 2 – Control of Supplier Products and Services
  • Lesson 3 – Identification and Traceability
  • Lesson 4 – Production and Service Delivery
  • End of module Quiz
  • Lesson Notes

In this module you will learn :

  • Steps of operational planning
  • Common pitfalls and best practices for effective planning
  • How to manage change effectively
  • How to manage suppliers – common pitfalls and best practices
  • Controlling conditions for production and service provision
  • Common pitfalls in production and service delivery and best practices

Investment

  • Single Seat: $650
  • Team Pack (up to 5 people): $1,100 

Join The Zero to Learn Program

Secure your placement for November 2025 cohort
Sign Up Now

Want a taste of Zero to Learn?

Check out our Free 3 Day Course on Equipment Management