Zero to Quality : Learn (demo)

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Welcome!

Your journey to mastering quality management starts here.

This demo gives you a preview of our training program, browse the course structure, and experience selected sample lessons that showcase our practical, implementation-focused approach.

What’s Inside This Demo

Browse the program structure across our fundamental modules – you’ll see examples of lessons that are included in our Zero to Quality: Learn program

We’ve unlocked a lesson from each module for you to experience our implementation-focused methodology. Each lesson includes:

  • Downloadable resources and templates where applicable
  • Bite-size 5–10 minute video presentation
  • Written lesson notes for easy reference
  • Practical examples from real research settings

At Zero to Quality, we focus on QMS implementation. You’ll learn to build quality systems that:

  • Generate reproducible, reliable output
  • Create transparent and traceable record-keeping
  • Reduce mistakes and prevent data integrity issues
  • Position your team competitively for funding and industry partnerships
  • Help you meet regulatory requirements

Ready to See If Zero to Quality Is Right for Your Team?

Our program is built by quality professionals with decades of experience of implementing QMS within R&D and startup environment. This demo shows you the program structure and lets you experience our practical teaching approach through fully unlocked sample lessons.

Want to discuss your specific implementation needs?

Book a Chat – We’ll discuss your current challenges, your goals, and recommend the best path forward. We can also implement custom solution to meet your needs.

Questions? Email us at ztq@smartqms.com.au

Course Content

MODULE 1: HOW TO GET FROM ZERO TO QUALITY
Lesson 1.2 – Getting The Most From The Course
Lesson 1.4 – Principles of Quality Management 1 Quiz
Lesson Content
MODULE 2: CONTEXT AND LEADERSHIP
Lesson 2.2 – Leadership and Commitment
Lesson 2.3 – Quality Policy and Objectives
Lesson 2.4 – Organisational Structure 1 Quiz
Lesson Content
MODULE 3: QMS PLANNING
Lesson 3.2 – Project Plan for QMS
Lesson 3.3 – Three Procedures to Implement First
Lesson 3.4 – Addressing Risks and Opportunities 1 Quiz
Lesson Content
MODULE 4: SUPPORT AND RESOURCES
Lesson 4.2 – Infrastructure and Work Environment Management
Lesson 4.3 – Equipment Management 1 Quiz
Lesson Content
MODULE 5: QMS DOCUMENTATION AND RECORDS
Lesson 5.2 – Process Mapping
Lesson 5.3 – Management of Technical Records 1 Quiz
Lesson Content
MODULE 6: OPERATIONAL PROCESSES
Lesson 6.2 – Control of Supplier Products and Services
Lesson 6.3 – Identification and Traceability
Lesson 6.4 – Production and Service Delivery 1 Quiz
Lesson Content
MODULE 7: MONITORING AND IMPROVEMENT
Lesson 7.2 – Nonconformities and Corrective Action
Feedback
Resources

Course Content

MODULE 1: HOW TO GET FROM ZERO TO QUALITY
Lesson 1.2 – Getting The Most From The Course
Lesson 1.4 – Principles of Quality Management 1 Quiz
Lesson Content
MODULE 2: CONTEXT AND LEADERSHIP
Lesson 2.2 – Leadership and Commitment
Lesson 2.3 – Quality Policy and Objectives
Lesson 2.4 – Organisational Structure 1 Quiz
Lesson Content
MODULE 3: QMS PLANNING
Lesson 3.2 – Project Plan for QMS
Lesson 3.3 – Three Procedures to Implement First
Lesson 3.4 – Addressing Risks and Opportunities 1 Quiz
Lesson Content
MODULE 4: SUPPORT AND RESOURCES
Lesson 4.2 – Infrastructure and Work Environment Management
Lesson 4.3 – Equipment Management 1 Quiz
Lesson Content
MODULE 5: QMS DOCUMENTATION AND RECORDS
Lesson 5.2 – Process Mapping
Lesson 5.3 – Management of Technical Records 1 Quiz
Lesson Content
MODULE 6: OPERATIONAL PROCESSES
Lesson 6.2 – Control of Supplier Products and Services
Lesson 6.3 – Identification and Traceability
Lesson 6.4 – Production and Service Delivery 1 Quiz
Lesson Content
MODULE 7: MONITORING AND IMPROVEMENT
Lesson 7.2 – Nonconformities and Corrective Action
Feedback
Resources

About: Keren Natalia

Keren brings a powerful combination of scientific expertise and quality management leadership to her role. With a technical background in Biotechnology and Immunology and over a decade in quality management systems, she serves as both Content Lead and the founder/director of SmartQMS, our parent company. Under her guidance, numerous Australian startups have successfully implemented robust QMS frameworks and obtained critical ISO certifications and accreditations.